Не известно фактологическую Заявления о пинко казино

Не известно фактологическую Заявления о пинко казино

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After the issue had been forwarded to the Complaints Team, they had contacted the casino for further clarification. The player had finally been able to successfully withdraw his winnings in virtual currency. The casino had advised him to use the same method for future transactions. The Complaints Team had marked the issue as resolved.

The player from Greece is having difficulties withdrawing winnings due to incomplete verification. The player managed to resolve the problem by contacting the casino's support.

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The player from Germany had his winnings capped as a result of wrongly applied maximum win limit for free spins in combination with incorrect information from the casino support and missing bonus condition. The issue was eventually successfully resolved and the player received their winnings.

When you deposit money it happends a lot that you have to wait hours/days before you have it on you're account.

Наконец, третья жалоба – проблемы с выводом денег, иногда деньги списываются со счета, но не выводятся в течение суток.

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Из негатива пользователи чаще в какой-нибудь месяц жалуются повсечастно процедуру дополнительной верификации, некоторым она «прилетает» сразу через регистрации. Пройти дополнительную верификацию – мучительно сложно, кроме того, техподдержка часто «игнорит» тех, кому эта дополнительная верификация прилетела.

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After the player had lodged a complaint, we had mediated the communication between the player and the casino. The casino eventually responded, had apologized for the inconvenience and confirmed that a refund had been processed. The player had confirmed receiving the refund, resolving the issue.